If you play in the web browser (desktop), permanent ban of any account will look for you like this:
On the phone:
Can I get a refund of my purchases?
- No, you are only eligible for a refund until your account is active and not blocked.
Can my account get unbanned?
- No, we do not cancel these types of ban.
Why my account can get banned?
- Violation of the game rules. Up to date version of the rules is always available at Wiki page: http://wiki.rivalregions.com/Rules.